Logistics & Insertion
From pallet receipt to the customer unboxing experience.
1. Receiving materials
Check upon arrival
Materials (flyers, samples) are delivered to your warehouse address registered on the platform. Check the condition of pallets and boxes, then confirm that the quantity matches the delivery note.
Confirm receipt
Log in at app.getinside.media and click "Validate receipt". This action notifies the advertiser that the materials have arrived and are ready for distribution.
Delivery problem?
If materials are damaged, take photos and report it immediately to logistique@getinside.fr before any distribution.
2. Insertion best practices
The value of Sponsored Mail rests on the unboxing experience. These rules guarantee advertiser satisfaction.
Apply the "On-Top" rule
The advertising material must be placed on top of the products, face visible. It must be the first thing the customer sees when opening their package.
Manage the invoice correctly
If you insert a packing slip or paper invoice, place the offer on top. It must never be hidden inside a folded document.
Respect quality exclusions
Never insert two competing offers in the same package. Never insert a crumpled or dog-eared flyer — replace it.
3. Storage
Store materials in a dry, clean place away from moisture and dust to prevent deterioration before insertion.